Big error with the Newsletter XH Plugin!!!!!

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sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Wed Oct 13, 2010 7:20 am

This is an error caused by your server saying that the file couldn't be opened for writting. Try to change file permissions on files in newsletters data library. By the way I don't understand how you can subscribe som e-mails but no others when you don't have permissions to write to the file.
jerry
Hello Jerry,

OK, your advice is to change the permissions to write the files. But I did it!!! Otherwise I couldn´t register with the other mail-addresses, or?

But to explain the problem again: I checked out the newsletter and can register with many e-mail addresses. But it doesn´t function with the web.de address (with a dot).

OK, I try it again, I will take your advice!!

Sonnie

Holger
Site Admin
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Location: Hessen, Germany
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by Holger » Wed Oct 13, 2010 7:45 am

sonnie80 wrote:But to explain the problem again: I checked out the newsletter and can register with many e-mail addresses. But it doesn´t function with the web.de address (with a dot).
@soonie
I've made some tests together with jerry:
My email is vorname.nachname@web.de. I've subscribed on jerrys demo and got the confirmation mail and a test-newsletter.
Even unsubscibe was possible. So everything is working fine. I (we) can't find an error.
So there should be a problem with your installation.

You can mail me the url to your page and we can do the same test on your server - if you want.


Holger

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Wed Oct 13, 2010 10:34 am

OK

jerry
Posts: 177
Joined: Fri Jul 25, 2008 8:54 pm
Location: Denmark
Contact:

Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Wed Oct 13, 2010 2:01 pm

Hi Sonnie
I went troutgh my source and the error you describe can be coused by
1. fileopen as described earlier
2. verfication of an e-mail adress

Code: Select all

	return preg_match("/^[^\s()<>@,;:\"\/\[\]?=]+@\w[\w-]*(\.\w[\w-]*)*\.[a-z]{2,}$/i",$strEmailAddress) 	
  			 && checkdnsrr(substr($strEmailAddress, strrpos($strEmailAddress, '@') + 1),'MX'); 
It seems that fileopen is not an issue so the error must be in verification part.

You can test regular expression validation on my development site
http://test.jakobsfeld.dk/?Newsletter_% ... wsletter_1
If you get an error message: "Please enter the correct e-mail adress" then it's an regular expression that fails
jerry
jerry/simplesolutions

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Wed Oct 13, 2010 3:51 pm

Try to change file permissions on files in newsletters data library.
jerry
OK, do you have an specific instruction for me to change the permissions for the newsletter xh plugin?

Normally the permissio ist for all files -> 777
and for the documents -> 666

Sometimes there are general informations for each PlugIn.
But I didn´t find it for the newsletter xh.
There is only a link to jakobsfeld.

I´m really not sure if it´s the right way. It´s strange that I can write an newsletter, send a newsletter etc.
But only the xy.xy@web.de Adress couldn´t subscribe the newsletter.
I´ll test it, if anybody could send me the correct file permission for this plugin.

Thanx.

Sonnie

jerry
Posts: 177
Joined: Fri Jul 25, 2008 8:54 pm
Location: Denmark
Contact:

Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Wed Oct 13, 2010 4:41 pm

Hi Sonny

Your file permission are ok. As you say it's only some addresses with a dot that can't subscribe. Please test the validation on my development site. May be it's the reason for your troubles.
jerry
jerry/simplesolutions

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Thu Oct 14, 2010 11:28 am

Hello Jerry,

I checked it out on your site and I could subscribe.
Everything is OK!!! No problem!

OK, what should I do now? Should I uninstall and install the plugin again?

By the way, I downloaded the PlugIn from:
http://cmsimpleplugins.jakobsfeld.dk/in ... r_%28XH%29

Sonnie

jerry
Posts: 177
Joined: Fri Jul 25, 2008 8:54 pm
Location: Denmark
Contact:

Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Thu Oct 14, 2010 8:59 pm

Hi Sonnie.

I don't know the solution. You can subscribe on my site but not on yours. You can subscribe other adressess on your site. I can't see any logic in this and I can't see how it helps to reinstall Newsletter but try any way. You can get it the same place as last time. It's my site.

jerry
jerry/simplesolutions

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Fri Oct 15, 2010 8:13 am

Hello Jerry,

yes, it´s a really strange problem. But I have often strange problems.

Thank you very much for your help!!! I´ll see if it´s function.

Sonnie

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Fri Oct 15, 2010 9:12 am

Hello CMSimp´ler,

OK, it´s me again. Now it´s more strange!!! One user with a web.de e-mail address ( (name.lastname@web.de)) could subscribe!!!!! :shock:

But I can´t and also the owner of the website couldn´t subscribe with their web.de address with the dot!?! Very Strange, or?
I tried to subscribe me again with my mail adress and now I even received no registration Email!!!

It makes no sense!!! I´m really despaired!!!!!!!!!!

Does anybody has a solution or an itsy-bitsy tip for me???


Thanx.

Sonnie

(very confused :? )

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