Big error with the Newsletter XH Plugin!!!!!

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sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Fri Oct 08, 2010 12:04 pm

Hello,

i think I have found a big error with the Newsletter XH plugin !!!!!
I have tested the newsletter subscription with web.de Mail-Addresses with an dot. And it´s not function!!!

For example:
name@web.de -> it´s OK
name.lastname@web.de -> it´s not working!!!

Has anybody an idea?? I don´t know yet if it´s also not function with other Email-addresses.
But i tried .gmx and many other addresses and I had no problem!

Thank you for every lead!

Sonnie

Holger
Site Admin
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by Holger » Fri Oct 08, 2010 12:30 pm

sonnie80 wrote:But i tried .gmx and many other addresses and I had no problem!
So it's working with vorname.nachname@gmx.de but not with vorname.nachname@web.de :?:

Holger

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Fri Oct 08, 2010 12:34 pm

Yes.

jerry
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Location: Denmark
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Fri Oct 08, 2010 1:01 pm

???? I have no problems subscribing with mail adress from web.de with or without the dot. The subscriber mail is included on mailing list. For god reasons I could'nt test with confirmation of subscription, but I did it on gmail. Does anybody else have the same problem?
jerry
jerry/simplesolutions

Holger
Site Admin
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by Holger » Sat Oct 09, 2010 9:27 pm

I have one with a dot at web.de.
If you want me for testing purposes, drop me a line.

Holger

jerry
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Location: Denmark
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Tue Oct 12, 2010 11:48 am

I found following on web.de site (google translation):
In contrast to the e-mail De-mail and encrypted communications service enables secure delivery of official documents via the Internet, eg Tax certificates, medical reports, you can send in the future via de mail.
So what is difference between e-mail end De-mail. Is it possible to use german characters in adresses or what?
jerry
jerry/simplesolutions

Holger
Site Admin
Posts: 2924
Joined: Mon May 19, 2008 7:10 pm
Location: Hessen, Germany
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by Holger » Tue Oct 12, 2010 12:00 pm

Hi jerry,
jerry wrote:So what is difference between e-mail end De-mail.
Taken from http://en.wikipedia.org/wiki/De-Mail
De-Mail is a German E-Government communications service that makes it possible to exchange legal electronic documents between citizens, agencies, and businesses over the Internet. The project called Bürgerportal is realized by the German government in cooperation with private business partners.
It has nothing to do with the problem - just a new service here in germany...

Beside this, I made a subscription at your page with my special-dotted-web.de - email.
There was no problem. I've received the confirmation mail and was able to complete the subscription.
Can you send a short newslettor or should I unsubscribe?

Holger

jerry
Posts: 177
Joined: Fri Jul 25, 2008 8:54 pm
Location: Denmark
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Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Tue Oct 12, 2010 12:42 pm

Thx Holger

I send you a test newsletter tomorow and then unsubscribe you from the list. New version of newsletter is almost finished so it will be nice to know if it's the real problem or not before I release it.

Sonnie80 I can't solve it without you post me one of the problem e-mails.
jerry
jerry/simplesolutions

sonnie80
Posts: 179
Joined: Tue Oct 06, 2009 8:55 am

Re: Big error with the Newsletter XH Plugin!!!!!

Post by sonnie80 » Tue Oct 12, 2010 1:40 pm

Hello Jerry,

i received only the message, that I ´can´t subscribe the newsletter. And I should contact the admin with the mailform. (It´s written in this newsletter box, you know)?!
If you have any questions, please contact me.

Sonnie

jerry
Posts: 177
Joined: Fri Jul 25, 2008 8:54 pm
Location: Denmark
Contact:

Re: Big error with the Newsletter XH Plugin!!!!!

Post by jerry » Tue Oct 12, 2010 9:29 pm

Hi Sonny

This is an error caused by your server saying that the file couldn't be opened for writting. Try to change file permissions on files in newsletters data library. By the way I don't understand how you can subscribe som e-mails but no others when you don't have permissions to write to the file.
jerry
jerry/simplesolutions

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